Many people have questions about our services and products and the way we do things. And hey we have answers so take a look below and see if it helps you understand us a little better.
Q: What is the Serenity Photo mission?
A: This is our Mission Statement:
Shoot the best possible images, give the best possible service, produce the best possible product, do no unnecessary harm, use business to inspire, use technology to advance and implement solutions to the environmental crisis.
Q: What is required to book my Event or Session?
A: Inform us by either phone or e-mail providing us with your details and the date you would like. In order to book a reservation date, we will require a 35% reservation fee. This locks in and guarantees your date, and the remaining balance will be due 14 days before your event/ shoot date.
Note: Dates are limited and are on a first come first serve basis. Therefore, as a courtesy to all who call for their date and our availability, respectfully, you will have five days to send in the reservation fee through the mail using a money order/ cashiers check, or you can easily pay online via Pay-Pal or Credit Card to secure the date right away. If non-payment is claimed by Serenity Photo after the 5th day, we reserve the right to release the date to another interested party. Thank you in advance for your understanding.
Q: Do you have a Pricing List?
For a quick reference about our prices please go to the investment page for a quick run down on our starting prices. Yes if you are interested in gaining more information about our products and services please click the contact us and send us a note asking for more info on our fee schedule.
Q: Do you travel to Weddings or do Destination Portrait and Event Photography?
A: Absolutely, we travel to Weddings or Occasion/ Events and do destination photography. In fact this is one area that we do best. Whether you are planning a wedding back home, a business event out of town, or a photo shoot in an exotic location we are more than happy to travel for your photography needs as it is important to share your special day with the people you love in a destination that captures your heart. Feel free to contact us for more information and inquiries. Accommodation and travel expenses are applicable. Check out our Destination & Event Photography page for further information.
Q: What is your Wedding and Event starting price?
A: Our Wedding and Event Coverage is very fair and is high quality. All of our products, services and packages are very well priced and are of exceptional quality. We can customize and upgrade our packages to suit your needs. For complete pricing and packages please click here or feel free to contact us for further details.
Q: Where have you traveled to do Photo Shoots or Weddings and What is your experience?
A: Here is a quick run down on our experience. Together we have traveled to over 30+ countries around the globe, photographing in fifteen of them, not including the surrounding islands of Canada or the United States. We have shot weddings in Canada, the United States, Jamaica, St. Thomas, Puerto Rico, Barbados, and St. Maarten. We have done Lifestyle Photography and Portfolio sessions in, the United States, Canada, France, Germany, Hong Kong, Haiti, Puerto Rico, Jamaica, St.Maarten, St. Thomas, Bermuda, Barbados, Mexico, Grand Cayman, Antigua, and Aruba, Eqypt, South Africa, England, Scotland to name a few, so in essence we have a lot of experience in travel and Travel Photography
Also, having had a career in elite sports and entertainment being world ranked athletes in our business has taught us about how to travel around the world efficiently and how to deal with issues related to traveling. There is no guessing when it comes to our approach for traveling successfully. We know how to do it well.
Q: Do you have insurance?
A: Yes. We have coverage through a comprehensive, multi-insurance carrier, endorsed by Wedding and Portrait Photographers International (WPPI) and Professional Photographers of America (PPA). We have it in place to protect all those involved, our equipment and us here at Serenity Photo.
Q: Do you shoot Digital or Film and what type of equipment do you use?
A: We are strictly a Digital company using only professional quality equipment. I shoot with a Nikon D3X, and D800, D2Xs which are all Digital SLR’s. Also, I keep the D2Xs as backup camera body for incidental issues. We truly have a full range of Nikkor Lenses that start with a 10.5 mm Fisheye and go all the way to a F4 200-400 mm lens. They are all but one f1.4 and f2.8 lenses till the 200-400mm, and that means they are really good glass (lenses).
I do have a selection of older camera bodies that are film but I rarely use them at all due to increased cost of developing film. I can shoot with these on request but that is a whole new ball game.
Q: Why do you only shoot digital?
A: There are a number of reasons why we use digital photography. The first is the ease of use and ultimate control of the camera as well as the ability to see image results right away. However, the main reason that we use this format is because Serenity Photo is an environmentally friendly company. It is our mandate to reduce our environmental impact on the earth and to do this we have adopted an environmental policy that began the day that Serenity Photo was formed, hence the name Serenity. This policy includes not using film, proper disposal of waste and equipment, reduction of energy consumption, recycling, and use of new technology. So by choosing Serenity Photo you will not only be going “GREEN” you will be receiving high-end images that will last for generations to come. We are proud to say we are a tree hugging company being “Green Friendly” from the start.
Q: So what do you have in your bag?
Nikkor Lens – 10.5mm Fish Eye
Nikkor Lens – 50mm f1.4
Nikkor Lens – 85mm f1.4
Nikkor Lens – 24 – 70mm f2.8
Nikkor Lens – 70 – 200mm f2.8
Nikkor Lens – 200 – 400mm f4
Nikkor Lens – 105mm f2.8 Macro
Nikon SB – 800 and SB – 900 Flashes
Reflectors / Flash Stands / Tripods
Q: Do you have any lighting equipment and what kind of lighting do you use?
A: Yes, as you can see from the table above we do have some lighting equipment, but we try to limit the use of flash photography until it is really necessary. We prefer to use the natural light from the sun as the primary lighting source. It is the most beautiful light one could ask for. It creates a classic yet modern look at the same time. I love using it to my benefit, but once the sun starts to set I bring out the flash(es).
Q: What is Photojournalism (photojournalistic style)?
A: Photojournalism is a photographic style used by photographers to capture events objectively used mainly for newspapers and magazines of that sort. It is developed without any intrusion, manipulation and interpretation from the photographer’s point of view. The photographer shoots images of what is going on, like a story without words. It is in short, putting yourself in a place of an event, capture the actions and moments as they are happening to document it without any type of influence or interruptions, then print and display the image allowing the viewer to interpret the image as a raw photograph.
Q: What is Lifestyle photography?
A: Lifestyle Photography is a style very close to photojournalism. The difference is that in Lifestyle Photography we capture more than what is going on; we capture the atmosphere, the environment, and the true essence of the event or special occasion, all from the photographer’s point of view. We add the artistic flair, that J’oi de Vie to the image. It encloses and encompasses the true nature of the subject and the matter that is around it harmoniously in a stylistic approach. It simply sets the mood of an image in your special occasion rather than just shooting and documenting it.
Q: What style do you prefer and specialize in?
A: I love to shoot using a Lifestyle Photography approach. As humans we all have an interpretation of things, but as a photographer I love to capture that moment in time and then allowing the viewer to see their images later on, enabling them to relive those moments and memories that lead up to the pinnacle moment of the occasion. From the instance the day begins until the end of our time together I plan on capturing those moments for you. That is what I specialize in and love to do for people.
Q: How do you describe yourselves!
A: Outgoing, honest, passionate, talkative, reasonable, driven, focused, caring, loving, punctual, and a jacks of all trades.
Q: Do you have an assistant shooter on the wedding day?
A: Yes, Jodeyne and I come as a package deal. Jodeyne assists me on site with setting up shots, lighting, make-up, and light disks. She makes sure things look just right. With larger events she also takes photos which increases our artistic creation. Using images from different angles and points of view will give us an even larger foundation for your album or photos. Working together with Jodeyne allows me to capture every highlight of your day as it unfolds. Anything less would be an injustice to you as we believe in top quality.
Q: How long does it take before we see our proofs in a book format?
A: We ask for a grace period of 3 to 4 weeks for your proofs to be ready in hard copy if you hired us for that procedure. However, what we really try to do is online proofing first and that is up and running in a matter of days after your event. We believe in using technology to our advantage so we can decrease the amount of wait time before you get to view your images and in turn your album.
Q: Should I really get an album?
A: In a short answer yes! Believe me an album of your special day is one of the most important memory keepsakes that you will have during your life. A wedding album will be shared through the generations to come. Your family and friends will love seeing the album, and it will also be a way for you to look back at the wonderful memories you started together as you grow older.
Q: Are all Wedding Albums the same?
A: No, we make sure that every album is tailored to you, your needs,desires and unique in their own way. Although, the manufacturing and binding will be similar with the same quality and standard. Our albums are bound and set on waterproof papers for durability, cleaning and life. They come in a leather bound box made out of cedar with matching etching, which have a shelf life of 150 years plus. We use quality measures to ensure the best possible images go into each and every album. We believe in lasting memories that will stay through the generations.
Q: Do I get to choose the images that go into the album?
A: Absolutely, you are involved in the process if you desire, but we reserve the right to make suggestions to how the book would look best. We will design and then guide you through the process of the production to make your life easier. We are really good at telling stories through imagery, and with our experience we want to make sure this process is as easy as possible for you. Trust us we will do a great job.
Q: How do I tell my Friends and Family about my event online?
A: It is really simple to do, follow this link to Pictage and the Event and follow the instructions to the tee and it will be as easy as 1-2-3. In just a few minutes you will be signed in and ready to tell all your friends about your event. It is Pictage’s directions and they know how to connect you together.
Q: Can I purchase more time without upgrading to the next package?
A: Yes, you can add more time to your package on an hourly basis of $275 an hour.
Q: Are all the prices with Serenity Photo fixed?
A: Yes they are but could be subject to change at anytime. Honestly we keep everything simple and focused so there is no hidden cost that you the client will be shocked about. We want our clients to be happy that they are getting products and services that they can count on to be well managed, performed and delivered with the highest degree of quality and respect.